Specialties: Making time to innovate, and doing fewer things, better.
Summary: I have worked in information technology for more than 20 years, and held global senior leadership positions at Vanguard, SEI, Blue Cross, Amerihealth Caritas, Penfield, Med-Risk Insurance, CHUBB, Motorola, CIGNA, Continental Insurance and ARCO Chemical. I hold a Master of Science in Information Systems, with a minor in music from Drexel University in Philadelphia; I also hold certifications in Enterprise Architecture, Service Centers, Audit, Governance, Project Management, Disaster Recovery, Security, Knowledge Mgt., Disaster Recovery, Infrastructure and am a Certified ScrumMaster, Product Owner.
As Program PMO I work with business clients and technology teams to lead tactical and strategic Security, IT service management and delivery.
Prior to coming to Vanguard, I was with the Capgemini Invent for close to 10 years as their Director of Cloud and Infrastructure and Deputy CISO. Prior to Capgemini I was Assistant Vice President of Global Operations and Customer Service. In prior roles I have reported directly to the Global CIO Global CTO and SVP of IT Services. My responsibilities included IT operations and strategy. I have experience with in and outsourced IT. My responsibilities included direct oversight of helpdesk, desk side support, asset management, procurement, executive support, disaster recovery, business continuity, change, incident, program, problem, availability management, multi-vendor SLA management and data center audits and DevOps. The most important function of these roles was the ability to drive down costs thru effective quality management and improved service delivery.
After hours I enjoy gaming, outdoor activities, as well as playing music and singing. I am also a Firefighter at Roslyn Volunteer Fire Company in Mongomery County PA and Chief of Ivyland Volunteer Fire Company in Bucks County, PA. I have held positions of Deputy Chief, Captain, Lieutenant Communications Officer, and President of the Firemen's Relief Association.
